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How it all
began... "We all one day face major choices that
will shape our lives. I seized two opportunities that
marked decisive phases in this tremendous
adventure." - Francis Holder -
****************
In
1958,
 After his father passes away, Francis Holder
and his mother take over and expand the family bakery in
Lille.
|
 PAUL® - Place de Strasbourg in
Lille |
"We were known for our
wide selection of so-called 'viennois' breads at a time
when people generally wanted only white bread. These are
like the same fancy breads you find today in our
shops." |
In 1965,
 the Nouvelles Galeries
department store opened in Lille. Mass retailing began to
expand in France. Francis Holder immediately offered to supply
their bread. "I'd never negotiated with
purchasing agents for big companies, and my approach as a
small artisan was incongruous, to say the least. But I knew
I'd rather have them as customers than as
competitors!" The quality of his breads was instantly
recognized: "I won the business because my
bread didn't have any holes!"
From his bakery in
Lambersart, Francis Holder began delivering bread to the
growing number of mass retail chains, including Auchan,
Nouvelles Galeries and subsequently Monoprix, under the
"Moulin Bleu" brand. This was the first major step in the
large-scale development of the company.
In 1970,
 Francis Holder
purchased an abandoned industrial site at La Madeleine, in the
suburbs of Lille, transforming it into his first factory (the
group now has three). The facility made bread for mass
distribution outlets. Today, breads,
viennoiseries, pastries and more recently sweet and savory
pies and cakes are produced at the factories. The products are
delivered unbaked and frozen, pre-baked fresh and pre-baked
frozen to major chains such as Monoprix, Intermarché, Champion
and Atac.
In 1972,
 Francis Holder soon
begins to feel a nostalgia for his roots as a baker. While
continuing to run the Moulin Bleu, he transforms the original
family shop in Lille, installing a wood stove and opening the
baking area so that customers can see the bread being baked.
This simple yet novel concept is at the heart of the success
PAUL® enjoys today: the breads are baked according to
time-honored traditional methods: kneading, fermentation,
shaping, proofing, baking. letting consumers rediscover the
true quality and taste of really good bread.
**********
The concept created in
Lille proves a success. The PAUL® chain develops with the
expansion of malls in France. Francis Holder instantly grasps
the potential of this type of business, and over the years
PAUL®'s reputation gradually grows throughout France.
This is the second important phase in the company's
development. "Back then there was no
key money to pay, and a franchise was easier and less
expensive to set up than today. The formula for opening a new
PAUL® bakery is actually quite simple: Rule number one:
location. Rule number two: location. Rule number three:
location!"
**********
Next, PAUL® franchises
began going beyond malls. Francis Holder and his teams take
over prime locations in city centers, in Paris and in major
cities across France.
In
1993,
 The bakeries with black storefronts make their
appearance, introducing a new style and a new concept. "We didn't want to change the look every four
years just to seem trendy. Our customers feel comfortable in
our boutiques because they give the impression of always
having been there. We express the unique French art de
vivre."
At the same time Francis Holder becomes
involved further upstream in the process, in the growing of
grains for his breads, and develops his range of specialty
breads. He meets with millers, who don't at first see how they
can benefit from his concept. "For my bread
I wanted a rustic variety of tender winter wheat grown
according to the principles of sustainable agriculture. Camp
Rémy wheat yields 30 percent less than other grains. For
farmers and millers working with us, we had to pay more to
make up the difference!" Today, over 300 French
farmers plant over 3,500 hectares (8,650 acres) for
PAUL®, following extremely precise specifications.
Francis Holder has always remained faithful to the
lessons his father taught him regarding respect for the
product: "When I was an apprentice to my
father I was responsible for the flour loft. We gave our flour
a month on the floor to fully mature. And we still do the same
at PAUL®."
**********
Francis Holder and his
teams ensure the quality of the brand's products each and
every day, from the recipes and quality of service to the
décor of the boutiques. He never loses touch with his first
passion of making bread, working each week with the people who
carry on the tradition of creating great bread.
And
while he's not about to retire, Francis Holder has already
assured that this proud tradition will be
perpetuated: "My sons are working with
me to carry on this tremendous adventure."
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